Profitability – an imperative for any modern retail business, and yet a highly complex one to get right. How palpable the success picture can be very much depends on the retailers’ maturity level and their willingness to undertake the...
Balancing gender, cultural and leadership styles diversity at the executive level is a prerequisite for improved business performance, innovation and competitiveness. When I look back on my journey to become a CEO in the logistics sector, several factors contributed...
I am passionate about helping female leaders succeed and fostering gender diversity in management teams.
Sabine Mueller
The power of the new shopper generation cannot be emphasized enough. Today’s consumers have become accustomed to getting what they want, when, where, and how they want it. This shows in their expectations for product choice, ultimate availability, flexible...
Think logistics is all about trucks and pallets? Think again. It happens to be a highly dynamic and innovative industry.
Sabine Mueller
DHL’s first publication on the Omni-channel topic draw attention to the extent of the change management efforts required to transition classic retail operations into a profitable multi-channel operating model. Fulfilling the expectations of new shopper generation means in many...
First Things First: Understanding retailing challenges and opportunities in the digital era How do you manage a profitable Omni-channel[1] retail operation? Needless to say this is the trillion-dollar question retailers around the world are struggling to answer. There is...