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30 June 2017

5 Building Blocks to a Profitable Omni-Channel Supply Chain Strategy

Profitability – an imperative for any modern retail business, and yet a highly complex one to get right. How palpable the success picture can be very much depends on the retailers’ maturity level and their willingness to undertake the...
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2 min
16 June 2017

New Shopper Generation: How to Deliver on What Matters to Them

The power of the new shopper generation cannot be emphasized enough. Today’s consumers have become accustomed to getting what they want, when, where, and how they want it. This shows in their expectations for product choice, ultimate availability, flexible...
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3 min
09 June 2017

Setting the Strategic Framework for Growing Your Omni-Channel Business

DHL’s first publication on the Omni-channel topic draw attention to the extent of the change management efforts required to transition classic retail operations into a profitable multi-channel operating model. Fulfilling the expectations of new shopper generation means in many...
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3 min
02 June 2017

The Road to Omni-Channel Retail Profitability

First Things First: Understanding retailing challenges and opportunities in the digital era How do you manage a profitable Omni-channel[1] retail operation? Needless to say this is the trillion-dollar question retailers around the world are struggling to answer. There is...
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3 min
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Sabine Mueller

I am Sabine Mueller, the CEO of DHL Consulting. DHL Consulting is an independent strategic supply chain and management consultancy of Deutsche Post DHL Group. I have been dedicated to the logistics sector for close to two decades. My personal blog serves as an exchange platform on the topics of Supply Chain trends, Women in Leadership, and Talent Management. Welcome to the digital hub for leaders.

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